1. Introduction
Welcome to PT. Chivesh Benoite Atharrazka. We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our legal services and interact with our website or other digital platforms.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide directly to us, including but not limited to:
• Name
• Contact information (email address, phone number, mailing address)
• Payment details (credit card information, bank account details)
• Professional information (job title, company name, etc.)
• Legal documents and case details
2.2 Usage Data We collect information about how you access and use our website and services, including:
• IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Time spent on each page
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use your personal information for the following purposes:
• To provide and manage our legal services
• To process transactions and billing
• To communicate with you about your case, services, and updates
• To improve our website and services based on user feedback
• To comply with legal obligations and regulatory requirements
• To protect against and prevent fraud and unauthorized activities
4. Disclosure of Your Information
We may share your personal information in the following circumstances:
• With Service Providers: We may share information with third-party vendors and service providers who assist us in operating our business, such as payment processors, IT support, and marketing services. These parties are obligated to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required by law or to respond to legal processes, such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity as part of the transaction.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements. After this period, we will securely delete or anonymize your data.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to the processing of your information under certain circumstances.
• Restriction: You can request that we restrict the processing of your information in specific situations.
• Data Portability: You can request a copy of your information in a structured, commonly used format.
To exercise these rights, please contact us using the details provided in Section 10.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PT. Chivesh Benoite Atharrazka
Jl. Made Bulet, Gg. Kamboja No. B/11, Dalung, Kuta Utara, Badung, Bali, 80363
info@cbaservices.id
+62 811 3813 009
11. Complaints
If you believe that we have not adhered to this Privacy Policy or have not addressed your concerns adequately, you may have the right to lodge a complaint with the relevant data protection authority in Indonesia jurisdiction.